REMOTE-US / 

SCHOOL OPERATIONS – STUDENT SUCCESS / 

FULL TIME- EXEMPT 

Lambda School is on a mission to pioneer a new model of accessible higher education with no upfront costs and where the school invests in the students instead of the other way around. We are rethinking learning so that we can address the needs of both students and employers in tandem. We’re a progressive alternative to traditional college and fast track bootcamps. Lambda is an intensive program and an immersive live, online curriculum that teaches people the hard and soft skills they need to launch a new tech career. We offer both full time and part time courses to our students. 

 
Lambda has successfully completed funding rounds with premier tier venture investors and we have students in almost every State across the United States. We’re looking for passionate, talented people who want to change the way the world thinks about higher education and unlock human potential, regardless of circumstance. 

 
If that sounds exciting to you, let’s talk. Our success depends on building teams who can challenge each other's assumptions with fresh perspectives. To that end, we don’t just accept differences – we celebrate them. Lambda School welcomes a diverse pool of applicants, including those from historically marginalized groups and non-traditional backgrounds who can appreciate the diverse student communities that we serve and are looking to grow into. This includes women, people with disabilities, people of color, formerly incarcerated people, individuals who are lesbian, gay, bisexual, transgender, queer and/or gender nonconforming, first and second generation immigrants, veterans, and people from different socioeconomic backgrounds. 

 
Lambda School is on a mission to pioneer a new model of accessible higher education with no upfront costs and where the school invests in the students instead of the other way around. We are rethinking learning so that we can address the needs of both students and employers in tandem. We’re a progressive alternative to traditional college and fast track bootcamps. Lambda is an intensive program and an immersive live, online curriculum that teaches people the hard and soft skills they need to launch a new tech career. We offer both full time and part time courses to our students. 

 
Lambda has successfully completed funding rounds with premier tier venture investors and we have students in almost every State across the United States. We’re looking for passionate, talented people who want to change the way the world thinks about higher education and unlock human potential, regardless of circumstance. 

 
If that sounds exciting to you, let’s talk. Our success depends on building teams who can challenge each other's assumptions with fresh perspectives. To that end, we don’t just accept differences – we celebrate them. Lambda School welcomes a diverse pool of applicants, including those from historically marginalized groups and non-traditional backgrounds who can appreciate the diverse student communities that we serve and are looking to grow into. This includes women, people with disabilities, people of color, formerly incarcerated people, individuals who are lesbian, gay, bisexual, transgender, queer and/or gender nonconforming, first and second generation immigrants, veterans, and people from different socioeconomic backgrounds. 

 
Do you have a passion for education? Do you enjoy working with learners and supporting them through their journey? We are looking for talented, passionate, and skilled professionals to help us build a world-class learner support experience. Our Learner Success Advisor’s provide wraparound support - helping our learners with academic progression and personal and professional development. In this vital role, our Advisor’s work cross functionally with instructors, staff and learners to provide quality and timely proactive and reactive support. 

What you’ll do: 

  • Monitor and evaluate learner’s academic and interpersonal performance to determine outreach efforts 

  • Manage automated and manual alerts regarding attendance, performance, and the learner experience 

  • Collaborate with Instructors and Staff regarding support escalations 

  • Contact and work with learners regarding non-compliance with learner policies, questions, concerns, and requests 

  • Create and work with learners to implement individual success plans 

  • Collaborate with Instructors, and other staff to help learners comply with success plans and policies 

  • Track individual progress 

  • Become an expert on your area of the learner journey - providing a feedback loop of learner, cohort, and program progress 

  • Develop and implement proactive communication for transitions, academic progress, and resources 

  • Assist in the assessment, intervention, crisis, and compliance scenarios 

  • Regular data entry and reporting about learner interactions and progress 

  • Manage a caseload of approximately 300 learners for the duration of the academic program. 

What you’ll have: 

  • 2+ years working in a learner facing role in education 

  • Understanding of adult learning and learner support preferred 

  • Experience in learner accountability, behavioral management, and crisis response preferred 

  • Ability to adapt to new technologies and learner success tooling platforms 

  • Experience working in a fast-paced environment with multiple concurrent priorities and tasks 

Lambda School is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

 
Lambda School is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or an accommodation due to a disability. 

 
Lambda School is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

 
Lambda School is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or an accommodation due to a disability. 

APPLY HERE https://www.indeed.com/viewjob?jk=558d7e86e234e6ee&tk=1f99neqgsu3ji801&from=serp&vjs=3